Hi! My name is

Jonathan Stallard

About me

I'm a Self-motivated, reliable, and driven IT professional with excellent analytical, problem-solving, and interpersonal skills. 5+ years’ professional experience and a lifelong passion for technology. Always on the cutting-edge of technology and eager to pick up the next new thing.

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  • Experience

  • NOC Technician I - Ideal Integrations

    Nov 2022 - Present

    Proactively monitoring and supporting clients and services on a team that operates 24x7x365. Troubleshooting and prioritizing service incidents related to monitoring and NOC services. Assisting in creating and maintaining documentation for NOC procedures and processes.

  • IT Support Specialist - Ellucian

    Sept 2021 - Sept 2022

    Answered, evaluated, and prioritized incoming telephone, voice mail, and e-mail requests for assistance from users experiencing problems with hardware, software, networking, learning management software, and a wide range of other services.

  • Technical Support Specialist - Conduent

    Jun 2019 - June 2021

    Provided support across multiple systems and applications for Apple's entire line of consumer products and services for business, education, and private customers.

  • Certifications

  • Earners of the CompTIA Network+ certification have the skills needed to troubleshoot, configure, and manage wired and wireless networks found in companies around the world. CompTIA Network+ professionals have demonstrated the ability to design and implement functional networks, configure, manage, and maintain essential network devices, implement network security, and troubleshoot network problems.


    Issued: October 2023
    Expires: October 2026
    Credential ID: 5FRZD2461EQEQ557


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  • The vendor-neutral CC credential starts newcomers on their path to advanced cybersecurity certifications and future leadership roles. It proves to organizations that newly certified team members understand fundamental security principles and operations, network security and access controls and that they have the skills to meet and exceed performance standards in their beginning roles. All this allows organizations to build a stronger line of defense.


    Issued: March 2023
    Expires: March 2026
    Credential ID: 1516862


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  • Meet Fabric Connect is a 4 part series introducing learners to the power of modern network design. Earners of this badge understand topics such as: Shortest Path Bridging (SPB), Multicast, Security, IS-IS and much more. This series dives into the wonderful world of Extreme Fabric Connect, looking closely at specific Fabric scenarios and sharing how to explain these concepts.


    Issued: February 2023
    Expires: N/A
    Credential ID: N/A


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  • Issued: January 2023
    Expires: January 2025
    Credential ID: N/A


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  • Issued: January 2023
    Expires: January 2025
    Credential ID: N/A


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  • Earners of the CompTIA A+ certification are proven problem solvers who are able to perform critical IT support tasks including device configuration, data backup and recovery, and operating system configuration. CompTIA A+ certified professionals have demonstrated baseline security skills for IT support roles and are able to detect and remove malware, address privacy concerns, and troubleshoot core service challenges.


    Issued: August 2022
    Renewed: October 2023
    Expires: October 2026
    Credential ID: M1CRS3XSD1REQ2G8


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  • Those who earn the Google IT Support Certificate have completed five-courses, developed by Google, that include hands-on, practice-based assessments and are designed to prepare them for entry-level roles in IT support. They are competent in foundational skills, including troubleshooting and customer service, networking, operating systems, system administration, and security.


    Issued: September 2021
    Expires: N/A
    Credential ID: C6NS7V6UF6LX


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